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🎲 working at 222.
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full time | new york city - 222 roles are always in-person.
to apply, email [email protected] with a resume.
www.222.place
ig: @222place
about 222:
we are on a mission to maximize the probability of an in real life (IRL) future.
at our core, we are a relationships company. we're building products to help humanity form, deepen, & maintain meaningful relationships with other people & places on a recurring basis.
we’ve raised $13.7M+ from a word-class set of investors including General Catalyst, Y Combinator (W23), Upfront Ventures, NEA, Offline Ventures, Jaegermeister, 1517 Fund, Cory Levy (Z Fellows), Pioneer Fund, the founder of Dropbox (Arash Ferdowsi), Greg Isenberg, Bobby Goodlatte, Brian O’Malley, Scott Heiferman (founder of Meetup), the founder of On Deck (Julian Weisser) & more.
more about 222: https://careers.222.place
what you’ll be doing:
- you will be joining 222 as the first customer support specialist - overseeing our overseas support team & overall support org in order to both improve the quality as well as report most common pain points, areas of confusion, and possible product improvements to help solve those problems. you will be overseeing the customer support channels to ensure speed of response and quality of response improves.
- you will be investigating bugs and helping the support team handle any edge cases that come up within the product through code.
- this role requires long hours, especially during weekends when the number of members at experiences is highest.
who you are:
- you’re extremely sharp: high IQ & EQ
- you studied computer science & are excited about building tools to improve support
- you’re able to investigate and fix bugs as they come up